Privacy policy

Effective Date: March 10, 2026

ECJbikes.co.uk ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our website. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of personal information:

• Personal Details: Name, email address, phone number, billing/shipping address.

• Payment Information: Credit/debit card details, PayPal information, or other payment method data (processed securely; we do not store full card details).

• Account Information: Login credentials if you create an account.

• Usage Data: IP address, browser type, pages visited, and purchase history.

• Marketing Preferences: Subscription preferences for newsletters or promotional emails.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.

• Communicate order updates, promotions, and newsletters (if opted-in).

• Improve our website, products, and services.

• Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data in limited circumstances:

• With service providers who help us operate the website, process payments, or deliver orders.

• To comply with legal requirements, prevent fraud, or protect our rights.

4. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Enhance user experience.

• Analyze website traffic.

• Provide personalized marketing.

You can manage your cookie preferences through your browser settings.

5. Data Security

We take appropriate measures to protect your data, including encryption and secure servers. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on applicable data protection laws (such as GDPR):

• Access, correct, or delete your personal information.

• Withdraw consent for marketing communications at any time.

• Object to or restrict processing of your personal data.

• Request data portability.

To exercise your rights, contact us at: support@ecjbikes.co.uk

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies separately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Email: support@ecjbikes.co.uk